> For the complete documentation index, see [llms.txt](https://docs.castmill.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.castmill.com/players/managing-players/troubleshooting.md).

# Troubleshooting

In this tab you get some controls that are useful to resolve some problems that could occur with your players.

![](/files/-M_Wprn0Cm-TjO_THpQs)

#### Refresh Player

This command will perform a refresh of the player so that it reloads the content and restarts playing it.

#### Clear Cache

This command clears the players internal cache so that it will need to reload the content again.

#### Restart App

This command completely closes the player app (only available in some devices), and starts it again.

#### Reboot device

Reboots the device completely by shutting it down and starting it again (only available on some devices).

#### Look for Updates

Checks if new versions of the player are available and updates the player with the latest version if so.

#### Report Player

Sends a error report to the Castmill team so that we can look into any issue or problem the player may be having and give you assistance.